Shipping & Returns

Contact Co-ordinates

Customer care number: +91-9953310690

Our Logistics Partners

Domestic Partners: Delhivery
International Partners: DHL Express, India Post

Fulfilment & Delivery

Delivery timeline within India : 3-4 working days.
Delivery timeline outside India: 5-7 working days.

Customised orders : 7-10 working days.

If in the event there is a spike in the number of orders for a particular product, it could take upto 7 working days to fulfill.

Hassel Free Product Return Policy

We take back returns free of cost within 14 working days from the date of delivery of the order.

Please note that the product cannot be used in this timeframe and then returned back to us. Refunds will not be entertained in such cases.

If you aren’t happy with the product upon receiving it and want a refund, please write to us within 14 working days to and call us on +91-9953310690.

You will have send us the products back and your refund will be processed within 5 working days after receiving the products back

If your product is damaged upon receiving it or if we have sent across a wrong product, please do the following

Email us at stating your order number and the name of the product you received along with photographs.
Call us on +91-9953310690 so that can we can address your case as soon as possible.

Product Refunds

For Cash on Delivery orders: We take 7 working days to process refunds.
For Prepaid Orders: We take 2 working days to process refunds.
For customised orders: No refunds or exchanges will be entertained.

Product Exchanges

For customers within India: 

Send across an email to us within 7 working days of receiving the product and send us the product back.

The moment we receive the product at our warehouse, we will send across the product of your choice.

If there is a cost difference between the two products, either a refund will be processed or the balance will have to be paid.

For customers outside India:

You will have to ship the product back to our warehouse address in India.

The same has been mentioned below.

Once we receive the product, we will ship out the product of your choice to you.

If there is a cost difference between the two products, either a refund will be processed immediately or we will send you a payment gateway link via Paypal for the balance amount.

What is the criteria for a product to be called a damaged product?

Hardware not working (Zippers, pullers etc)
Material Damage – Leather has been ripped apart on the product. Holes, Tears in our Fabrics and Inner lining Materials.

What will not be accepted as a damaged product?

Dimensions or colour of the product.
The nature of materials used.

Warehouse Address:

223 Rajdhani Enclave, Pitampura, Delhi, 110034, India
Ph: +91-9953310690

Hi! We're here to answer any questions you may have.